Do my pets need to be vaccinated?
The annual health check & vaccination is mandatory before any pets may be boarded. All pets in our care must have up to date inoculations and certificates will be inspected at reception on arrival.
Please be aware no animals will be accepted on the premises without proof of vaccination.
Proof must be provided that dogs boarded have current vaccinations against Canine Distemper, Infectious Canine Hepatitis (Canine adenovirus), Leptospirosis (L. canicola and L. icterohaemorrhagiae) and Canine Parvovirus, Kennel Cough, and other relevant diseases. The course of vaccination must have been completed at least four weeks before the first date of boarding or in accordance with manufacturer’s instructions.
Proof must be provided that cats boarded have current vaccinations against Infectious Feline Enteritis, Feline Respiratory Disease and other relevant diseases. The course of vaccination must have been completed at least four weeks before the first date of boarding or in accordance with manufacturer’s instructions.
Proof must be provided that rabbits boarded have current vaccinations against Myxomatosis and Viral Haemorrhagic Diseases (VHD).
Please remember to bring the vaccination certificates.
Does my dog need the Kennel Cough Vaccination?
Yes, all dogs boarded must be vaccinated for Kennel Cough. The course of vaccination must have been completed at least four weeks before the first date of boarding or in accordance with manufacturer’s instructions.
Can I bring my own bedding?
Yes, you are welcome to bring along your own bedding, please ensure it is suitably labelled to ensure we don't mix it up in the wash. We take no responsibility for lost or damaged bedding.
How often will my dog be exercised?
All dogs are exercised in secure paddocks three times daily, unless the owner requests less. All dogs are exercised individually or in family units, we never mix dogs from different families.
What do you feed the animals on?
We always aim to feed your pets the same food as they are used to at home, and approximately to the same routine. Where your pet eats a variety of food that we do not stock, we ask you to bring that in with you. Please be aware that a discount is given if you bring your own food.
Can I have a look around?
Absolutely, you may view our facilities during business hours - no appointment is necessary.
Will you administer medication to my pet?
Yes, we will administer non-prescription medicine as directed by yourselves, prescription medicine will be administered as detailed by your veterinarian. Sufficient medication should be brought for the duration of the stay or to complete a medication course. We do not charge for administering medication, however if we have to arrange for additional medication a service charge will be added. We do not feel it is appropriate to board insulin-dependent pets.
Are you open over the Christmas Period?
Yes, we are open for boarders over Christmas and New Year. Please note the office is closed for arrivals and departures on Christmas Eve, Christmas Day, Boxing Day, New Year's Eve and New Year's Day. We charge double rates for Christmas Day, Boxing Day and New Year's Day.
We do not automatically collect information about you when you visit our website.
Warley Cross Kennels and Cattery is committed to safeguarding and respecting the privacy of our website users while providing the highest possible quality of service.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practises regarding your personal data and how we will treat it. By visiting our website you are accepting and consenting to the practices described in this policy.
This Privacy Statement explains how we process your information.
Information we may collect from you:
We may collect and process the following data about you:
- Information you give us. This includes information about you that you give us when booking with us, by filling in the contact form on our website, or by corresponding with us by phone or email.
- Information you provide to us when you apply for a job within the business.
Uses made of the information:
We may use the information held about you in the following ways:
- To provide you with the services that you request from us.
- To provide you with information or services that may be of interest to you, or we feel may better suit your needs, unless you have asked us not to do so.
- To notify you about changes to our services.
- To improve our site to ensure that content is presented in the most effective manner for you.
- To measure or understand the effectiveness of our advertising and to deliver relevant advertising to you.
- To assist with our recruitment process.
Where we store your personal data:
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at the address below.
Your rights under Data Protection Law:
The DPA and GDPR apply to ‘personal data’ we process, and the data protection principles set out the main responsibilities we are responsible for.
We must ensure that personal data shall be:
- Processed lawfully, fairly and in a transparent manner;
- Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes;
- Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
- Accurate and where necessary, kept up to date;
- Kept for no longer than is necessary for the purposes for which the personal data are processed.
We only retain personal data for the purposes for which it was collected and for a reasonable period thereafter where there is a legitimate business need or legal obligation to do so.
In the majority of cases we process personal data based on your contract with us. In other cases, we process personal data only where there are legitimate grounds for so doing.
We are committed to ensuring that your information is secure. We have physical, electronic and managerial procedures in place to safeguard and secure the information we collect online.
Control of your personal information:
You have a right to receive a copy of the personal data that we hold about you. To obtain a copy of the personal information we hold on you, please write to us at the address below.
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.
If you have a complaint or query about data protection at Warley Cross Kennels and Cattery, please write to us at Warley Cross Kennels & Cattery, Warley Cross, Brandesburton, Driffield, East Yorkshire YO25 8EW.